Shipping policy

At alonsotbergass, we take pride in preparing and delivering every order with care. Our goal is to make your shopping experience smooth, reliable, and transparent.

Processing Time

All new orders are processed within 1–2 business days after payment confirmation.
Orders placed after our daily cut-off time will be processed on the next business day.

Order Cut-Off Time: 5:00 PM (GMT-04:00) Eastern Daylight Time, Monday – Friday
Orders are not processed or shipped on weekends or U.S. public holidays.

Handling Time

After your order has been processed, it moves into the handling stage.
During this period, our team carefully prepares, inspects, and packages your items for shipment.
Handling typically takes 3–4 business days before dispatch.

Delivery Time

Once your package leaves our facility, it will arrive within 3 – 7 business days, depending on your delivery location.
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched.
Tracking details usually become active within 24 hours.

Shipping Couriers

We partner with trusted U.S. carriers to ensure fast and dependable service:
FedEx | DHL | UPS

Each shipment includes tracking information so you can follow your order’s journey until it reaches your doorstep.

Shipping Cost

We provide free standard shipping on all U.S. orders.
There are no hidden fees, and all displayed prices already include applicable taxes.

International Shipping

At this time, alonsotbergass ships only within the United States.
We plan to introduce international delivery options in the future, and updates will be announced on our website once available.

Delays

While we work hard to deliver on time, occasional delays may occur due to factors such as weather, carrier issues, or seasonal demand.
If a delay is expected, our support team will notify you and provide updates until your order arrives.

Contact Us

Phone: +1 951-213-8682
Email: info@alonsotbergass.com
Address: 4881 Wyatt Circle, Norco California 92860, United States