Terms of service

Welcome to alonsotbergass. By using our website and purchasing our products, you agree to the following terms and conditions.
Please read them carefully before placing an order.

1. General Information

These Terms of Service govern your use of our website and services provided by alonsotbergass, registered and operated in the United States.
By accessing or purchasing from our site, you confirm that you are at least 18 years old or have permission from a parent or guardian.

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be posted on this page with an updated “Last Revised” date.

2. Products & Availability

All products displayed on our website are subject to availability.
We make every effort to display accurate product information, including dimensions and materials.
In the event a product becomes unavailable after you place an order, we will notify you and issue a full refund.

3. Pricing & Payment

All prices are shown in U.S. Dollars (USD) and include applicable taxes.
We reserve the right to change prices at any time without notice.
Accepted payment methods include Visa, Mastercard, American Express, Discover, JCB, Diners Club, Maestro, and PayPal.

All payments are processed securely through encrypted payment gateways.
We do not store or have access to your full credit-card details.

4. Order Processing & Acceptance

Your order represents an offer to purchase. Once payment is confirmed, you will receive an order confirmation email.
We reserve the right to refuse or cancel any order for reasons such as product unavailability, pricing errors, or suspected fraudulent activity.
If your order is cancelled after payment, you will receive a full refund to your original payment method.

5. Shipping

We currently provide free standard shipping within the United States.
Orders are processed within 1–2 business days and handled within 3–4 business days before shipment.
Estimated delivery time is 3–7 business days, handled by FedEx, DHL, or UPS.
For full details, please see our Shipping Policy.

6. Returns & Refunds

We accept returns within 30 days of delivery.
Return shipping is free, and there are no restocking fees.
Refunds are processed within 5–7 business days after approval.
For complete information, please review our Return & Refund Policy.

7. Intellectual Property

All content on the alonsotbergass website —including text, images, logos, graphics, and product descriptions—is the property of alonsotbergass or its content providers and is protected by copyright law.
You may not copy, reproduce, or use any part of our content without written permission.

8. Limitation of Liability

alonsotbergass  is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We make every effort to ensure product quality and safe delivery, but we do not guarantee uninterrupted website operation or error-free service.

9. User Conduct

You agree not to misuse the website by uploading harmful material, attempting unauthorized access, or engaging in fraudulent activity.
We reserve the right to terminate your access if such behavior occurs.

10. Third-Party Links

Our website may contain links to third-party sites for your convenience.
Craft-Craze is not responsible for the content or privacy practices of those websites.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of California, USA.
Any disputes arising from these Terms or your use of our services will be handled in a Delaware court of competent jurisdiction.

Contact Us

Phone: +1 951-213-8682
Email: info@alonsotbergass.com
Address: 4881 Wyatt Circle, Norco California 92860, United States